1. Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, address, phone number, and email address.

• Insurance Details: Policy numbers, claim history, and coverage information.

• Identification Documents: Government-issued IDs and proof of loss documents.

• Direct Communication Records: Emails, call logs, and other messages.

2. How We Use Your Information

Your information is used strictly to advocate on your behalf and fulfill our service obligations. This includes to but is not limited to:

• Advocate for you during the insurance claims process.

• Communicate updates and respond to your inquiries.

• Verify identity and eligibility for services.

• Improve our services and website experience.

• Fulfill all legal and regulatory obligations in Guyana.

3. Sharing Your Information

We do not sell your personal information. We may share it only with the following parties when necessary:

• Insurance companies and adjusters (only with your explicit consent).

• Legal or regulatory authorities (when required by law).

• Trusted service providers who support our operations under strict confidentiality agreements.

4. Data Security

We use industry-standard security measures to protect your data from unauthorized access or misuse, including:

• Encrypted communications (SSL).

• Strict internal access controls and authentication protocols.

5. Your Rights

You have the right to control your personal information. You may:

• Access and review your personal data held by us.

• Request corrections or updates to inaccurate information.

• Withdraw consent for certain uses of your data.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party sites once you leave our page.